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News & Insight

View RALI news and insights to keep up to date with the latest on trend developments relating to future leadership capability and experience requirements and the future world of work.

In these challenging times, it’s no longer enough to target a few, select purchasers and develop products for that clientele.  The key ingredient that most leaders overlook while serving their clients is a thoughtful and planned Customer Strategy. A robust Customer Strategy entails speaking the language of the customers, knowing how to anticipate their needs, […]

6th Feb 2019 | 06:18pm

Gaining the trust of your customers is one of the most important things you can do for your business. Here’s how to develop a solid referral program and get more conversions for your business as well… Read More

5th Nov 2018 | 08:00am

Customers expect to be brands’ primary focus, so business and marketing practices need to think about data ownership in human terms. Read More

16th Oct 2018 | 01:00pm

The Digital Era has brought on critical challenges for companies to meet new consumer demands for marketing.  Digital Marketing is undergoing transformation at an astounding rate.  There is a radical shift towards “on-demandâ€� marketing, where marketing is becoming consistent, pertinent, and receptive to customers’ demands, delivering heightened experiences literally anywhere with ease of access along […]

24th Sep 2018 | 01:19pm

Inspired by his time working for Amazon, author and insurance industry leader Jeff Somers explains how to take a customer-centric approach to your business. Read More

17th Jul 2018 | 03:14pm

Individual department or functional managers need to embrace ownership and responsibility for success and accomplishing defined strategic initiatives. However, to maximize the effectiveness of the organization, managers must be able to work with one another to achieve common goals. To be effective …Read More

The post Six Principles of Effective Team Management appeared first on Innovation for Growth.

16th Mar 2018 | 12:57pm

You probably know that referrals are the best way to get jobs.
As someone who works with a lot of students going through the job search, I’ve collected more data points on what types of messages work well, and what messages don’t when you…

16th Mar 2018 | 11:00am

Someone or something is controlling your attention. Often it’s not you. Maybe it’s an email alert or a buzzing cell phone. Distracted leaders live inconsequential lives. The most important thing you manage is your… Continue reading →…

16th Mar 2018 | 10:51am

Rather than looking at your workers’ generational differences, celebrate what they have in common, like hard work, collaboration and shared values. Read More

12th Mar 2018 | 02:09pm

The CEO of a $130 million tire company follows these four rules to cultivate an open, supportive and collaborative company culture. Read More

12th Mar 2018 | 07:00am