Three ways to prepare your staff and workplace.
VIS Global founder and CEO Arijit Senchaudhuri shares how Australian businesses can capitalise on the key trends happening in IT.
Four research-backed strategies companies can use to win over consumers.
It’s the most powerful driver of consumer and employee behavior — and yet, businesses don’t study it or have a strategy to harness it.
Target your resources at the consumers who drive the most value.
Understanding why can help marketers boost their customers’ satisfaction.
Service represents an intricate, multi-tiered procedure encompassing numerous individuals and technologies that collaborate harmoniously or encounter issues. In order to foster Innovation and enhance Customer Satisfaction, visualizing every step and participant, from customers to third-party vendors, is essential. This is where Service Blueprints play a crucial role. Just as the name implies, the Service Blueprint […]
Turn the emotional relationships your company has with its followers into revenue.
Five principles to help you deliver the same value to all your customers, regardless of their geography.
Major strategy shifts need time to play out, but how long is too long?