OUR internal conversations may seem inconsequential, but they determine the success of every interaction. They hold secrets to how we can have authentic conversations with others.
When CIA Director John Ratcliffe and Director of National Intelligence …
IN MY early managerial days, I would often ask my bosses and peers how they learned the skill of delivering bad news. Almost always, their answer was: “You will learn it over time,” “There is no compression algorithm for experience,” or some variation…
people persecute joy out of life. How many people are busy and sad? How many are miserable while seeking the good life? Part of the problem is daily conversations that oppress joy.
When life is miserable, words have something to do with it.
Do you kn…
Most people aren’t as interesting as they think.
There are three reasons leaders are boring communicators. They are infatuated with their own ideas. They are explaining how to do someone’s job. Or they are trying to prove their competence. In the most…
WORDS have power. And how we communicate those words determines their resonance. It is the frequency the speaker uses that connects with us or not. Understanding the frequency with which you are trying to communicate is crucial to reaching and connect…
Fax broadcast can be a great way to get your message out. Learn how it works, when to use it, and how to avoid fines.
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If your computer doesn’t have a built-in fax modem, you don’t have to buy an external device. Our method is free and only takes a few clicks.
You communicate with power when you speak to universal concerns.
Say words people need to hear, not things you need to say.
Don’t fall in love with telling people what to do.
Speak to nine primal questions. Anything you say to address the nine prima…
I learned a powerful model. I’m sharing it today.
Learn to notice the trajectory of conversations.
More important, learn to open a door toward the intentional future.
Words are rudders. Skillful leaders understand the trajectory of conversations.
