Learning how to delegate is nothing short of an existential crisis for some leaders. Upon being pressed to delegate more, leaders’ minds can flood with fear-fueled questions: What if they do it wrong and embarrass me? Conversely, what if they do…
In my research on daylight saving time, I have found that Americans don’t like it when Congress messes with their clocks.
In an effort to avoid the biannual clock switch in spring and fall, some well-intended critics of DST have made the mistake…
When people want to learn a new topic, internet research alone is not enough.
In Gong‘s early days, one of our biggest hurdles was learning about speech-to-text technology. We knew we needed it to analyze phone and video conversations, but …
Conduct revealed in leaked documents ‘pretty concerning,’ Schmidt said
For months, the so-called Great Resignation has been looming over business leaders. Post-pandemic employees are rethinking life and work and some are heading for the doors for more fulfilling opportunities. The upheaval has largely been portrayed as a …
They can happen at work or in a personal capacity: Microaggressions are everyday slights, insults, and negative verbal and nonverbal communications that, whether intentional or not, can make someone feel belittled, disrespected, unheard, unsafe, othere…
“Empathy” is quite the buzzword these days, and for good reason. A recent Catalyst report, “The Power of Empathy in Times of Crisis and Beyond,” shows that employees who have empathetic managers and leaders are more creative…
Not a day goes by when I don’t hear about the next big thing in consumer tech. It could almost seem business as usual to hear about another fast-growth startup, but when you look closer at the startups that are capturing the hearts of cons…
I’ve been on a 10-year quest to find the perfect way to organize myself and my teams. Sure, it’s been a crooked path, dotted with wrong turns and missteps, but over the last three years at Zapier I’ve developed a system that works …
Let’s face it, a lot of us are coping with challenges, and these struggles can impact our mood. It’s hard to be upbeat and positive when every day feels like rinse and repeat version of the previous one. It can also be hard to gauge your …




