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Terms and Conditions
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By accessing and browsing this Site, you accept and agree to, without limitation or qualification, these Terms and Conditions and acknowledge that any other agreements between you and Rialto Accelerated Leadership Index Ltd – RALI Ltd (also referred to as “we” and “us”) are superseded and of no force or effect.

We may change and update these terms from time to time. We may do this by posting new terms on the Site and/or notifying you by e-mail of our new terms.  These new terms will replace these terms and you agree to be bound by the new terms.  When you use our Site please check these terms to ensure you understand the terms that apply at that time.


What’s in these terms?

These terms tell you the rules for using our website https://ralionline.com/ and for subscribing for any services we make available via our website including any subscriptions processed through our website (our site).

What we provide to you

We provide leadership insights on our website and the ability for you to subscribe to services online (including partnership resources such as VIC and GC Index) which includes the Rialto leadership index.

Who we are and how to contact us

ralionline.com is a site operated by The Rialto Consultancy Ltd (“We”). We are registered in England and Wales under company number 05192882, whose registered office is at Albany House, 14 Shute End, Wokingham, Berkshire, RG40 1BJ. Our VAT number is 854638005.

We are a limited company.

To contact us, please email RALI@rialtoconsultancy.com or telephone us on 020 3043 8645.

By using our site you accept these terms

By using our site and in subscribing to any services, you confirm that you accept these terms of use and that you agree to comply with them.

If you do not agree to these terms, you must not use our site or subscribe to our services.

We recommend that you print a copy of these terms for future reference.

There are other terms that may apply to you

You should also consult our Privacy and Cookie Policy https://ralionline.com/privacy-policy/, which sets out the terms on which we process any personal data we collect from you, or that you provide to us.

We may make changes to these terms

We may amend these terms from time to time to update them to take account of our legal compliance obligations, to reflect changes in our business and commercial model and/or how we provide our services. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time. Where you have a paid subscription with us and we change these terms during the subscription you have the right to cancel your contract with us within 30 days of you being made aware of the change.

We may make changes to our site

We may update and change our site from time to time to reflect changes to our products, our users’ needs and our business priorities.

Keeping your account details safe

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms or we are entitled under these terms to discontinue providing you with access to the site.

Subscribing to our site and charges

Certain features of the site require you to subscribe to our site and may also be provided on condition that you pay our charges. You agree to pay our charges for the use of the site. These charges are inclusive of VAT. Our charges may be increased from time to time but we will give you notice of any increase and if you do not wish to pay any increased charges you will have the right to cancel the services for which you are paying the charges. However you will still be liable to pay any outstanding charges for services provided prior to the date you cancel.

Your request to receiving our services during the 14 day Statutory Cancellation Period and your 14 day Statutory Cancellation right

Your use of the site and/or your subscription to our services constitutes your express request to immediately receive our services under the Consumer Contracts (Information, Cancellation and Additional Charges Regulations 2013). This means that whilst if you are a consumer you will retain the right to terminate your subscription during the period ending 14 days after you entered into a contract with us for the supply of our services to you (14 day Cancellation Period), you must still pay our charges for the period in which you received our services as described below:

Information on your 14 day right to cancel and how to do so:

Right to cancel

You have the right to cancel this contract within 14 days without giving any reason without any liability (other than as set out below (Effects of Cancellation).

The cancellation period will expire 14 days from the day of the conclusion of the contract.

To exercise the right to cancel you must inform us at the address set out in the Appendix below of your decision to cancel this contract by a clear statement (e.g. letter sent by post, fax or e-mail). You may use the attached model cancellation form (see Appendix below), but it is not obligatory.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

Effects of cancellation

If you requested to begin the performance of services during the cancellation period, you shall pay us an amount which is in proportion to what has been performed until you have communicated us your cancellation from this contract, in comparison with the full coverage of the contract. Where we have already collected payment from you we will reimburse you for any over-payment.

Cancelling your subscription after the 14 day Cancellation Period

We may suspend or withdraw our site

Our website is made available free of charge however as noted above we may charge for certain services you subscribe to which are made available through our site.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Quality of your information

Where you provide us with any information or content you confirm that you are entitled to supply the information to us for the purposes of your use of the site and our provision of services to you and that the information is accurate, not misleading, not defamatory, or unlawful and that it does not infringe any third party’s rights.

Our rights to use your information

We have the right to use any communication or material you transmit to the site by electronic mail, data entry or otherwise, including any data, questions, answers to our questions, comments, suggestions or similar information (user information) in order to provide our services to you, to create our database of user information, indices and related software (RALI Database) and to provide services to others as in each case we may determine from time to time (permitted purposes). To the extent your user information is protected by any intellectual property rights you grant us a worldwide royalty free fully paid up perpetual non-exclusive licence (which we may also permit others to use) to use the user information for the permitted purposes. This licence may not be revoked or cancelled by you. The licence is transferable by us and those to whom we may transfer it. You confirm you are entitled to grant this licence. Our rights to use your user information include the right to copy, modify, delete and make any other use of it to the extent we decide to do so for the permitted purposes.

How you may use material on our site

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it and in any services or content we provide through it. Those works content and data (Content) are protected by intellectual property laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal, non-commercial use. Such use does not include the right to re-publish, communicate to the public or reuse any Content save to the extent the law expressly permits you to do this and makes the restriction in these terms unlawful.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining permission from us first.

If you print off, use, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Do not rely on information on this site

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

We are not responsible for websites we link to

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources.

Our responsibility for loss or damage suffered by you

Whether you are a consumer or a business user:

If you are a business user:

If you are a consumer user:

We are not responsible for viruses and you must not introduce them

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programs and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Rules about linking to our site

You may not link to our site or frame any content. If you wish to link to our site or make any use of content on our site other than that set out above, please contact RALI@rialtoconsultancy.com

Which country’s laws apply to any disputes?

These terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by the laws of England and Wales. We both agree to the exclusive jurisdiction of the courts of England and Wales.

Transfer of these terms

You are not entitled to transfer your rights and obligations under these terms to any other person. You acknowledge and agree that we are entitled to do so and that we may also subcontract our obligations under these terms.


(Complete and print this page only if you wish to withdraw from the contract)

To The Rialto Consultancy, 25 Southampton Buildings, Chancery Lane, London WC2A 1AL. T: 020 3043865 e: RALI@rialtoconsultancy.com

I/We [*] hereby give notice that I/We [*] cancel my/our contract of sale of the following goods [*]/for the supply of the following service [*],

Ordered on [*]/received on [*],

Name of consumer(s),

Address of consumer(s),

Signature of consumer(s) (only if this form is notified on paper),


[*] Delete as appropriate