When it comes to processes that employers, managers, and leaders dread, it’s likely to be performance management. And unfortunately, according to Gartner research, 71% of CHROs agree that managers are not fulfilling their role when it comes to perform…
There’s a quiet unraveling happening in business. You feel it in the glassy eyes of employees. You see it in customers ghosting once-beloved brands. You hear it in leadership meetings when someone asks, “Why aren’t people sticking around?” and no one …
Starting a new job can be exciting and intense. But most new hires fall into traps that can lead straight to burnout: going all-out to impress their bosses, or just trying to survive the transition. The problem isn’t that new jobs are demanding—it’s t…
When I ran into a former client at the grocery store, and asked him how things were going, I expected some polite small talk. Instead, what he said blew my mind.
The guy (let’s call him Jim) was an employee of a company that our agency, Blueprint C…
Every CEO I know wants their team to use AI more, and for good reason: it can supercharge almost every area of their business and make employees vastly more efficient. Employee use of AI is a business imperative, but as it becomes more common, how can…
You landed a job interview: You’ve researched the company, reread the job listing, and practiced your talking points. But have you considered the importance of choosing the right time of day to interview? According to new research, when you interview …
A leader recently told me about her dilemma: Her top performer of four years was asking about advancement opportunities, but with frozen budgets and no open positions, she felt powerless to help. Sound familiar?
This scenario plays out everywhere. …
When Lisa opened the resignation email from one of her top performers, she froze.
As a regional sales VP at a fast-growing tech company, she prided herself on building a loyal, high-performing team. She’d recently adopted AI to streamline workflows…
I’ve spent over two decades on stages around the world as a charity auctioneer. Even in the earliest years of my career, my job exposed me to titans of industry and people at the highest levels of business. But as I became more experienced in my caree…
Annie Wilson is a senior lecturer of marketing at the Wharton School of the University of Pennsylvania. Ryan Hamilton is an associate professor of marketing at Emory University’s Goizueta Business School. They have both served as consultants to top br…




