Employees are in a burnout crisis. A 2023 Mercer report found that 82% of workers were at risk of burnout. Overworked employees say they need time off, work-life balance, and flexibility. But the same report noted only 32% of leaders thought reducing …
While completing a master’s degree in data analysis, Palwasha Zahid moved from Dallas to a town near Silicon Valley. The location made it easy to visit the campuses of tech stalwarts such as Google, Apple, and Nvidia.Zahid, 25, completed her stu…
There’s a myth that to be a good leader, you need to be the smartest person in the room. As a result, many leaders struggle to admit that they don’t have all the answers. They’re reluctant to ask for help and end up struggling in silence.
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Short-term jobs are common in today’s employment landscape, so don’t fret if you have a few brief stints on your résumé. Not only can such experiences at several organizations showcase the breadth of your experience, your ability to adapt to new corpo…
Twelve years ago, I was interviewing with Suzanne “Suz” Gibbs Howard for a role at Ideo. Suz had been a partner at Ideo for about 20 years and had built her career as a human-centered consultant.
I was a young, aspiring designer who did…
Workplaces in the United States are remarkably conflict averse. Many people don’t even like to give criticisms to someone else directly, let alone to hash out a disagreement over a path forward or address a conflict of values.
As a result, we kick …
Innovation doesn’t happen in silos: it happens in systems. And yet many companies still rely on lone heroes to ignite transformation.
They recruit visionary thinkers, celebrate bold ideas, and preach agility, but beneath the surface, their structu…
Somewhere along the way, you learned how to read a room. How to anticipate what others needed before they said it. How to shape-shift just enough to stay admired, promoted, or simply safe. You became highly competent at adapting your identity, at bein…
Whether we like it or not, we live in a world that is ruthlessly optimized to reward results. Nonetheless, failure is a part of everyone’s life—and an essential part of achievement in fields ranging from sports to science.
In fact, high achievers a…
A CEO I recently worked with had become obsessed with speed and staying ahead of disruption. He launched an internal rapid response “tiger team”—a small group of leaders and managers from a cross-section of departments—to accelerate innovation. Within…




