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News & Insight

View RALI news and insights to keep up to date with the latest on trend developments relating to future leadership capability and experience requirements and the future world of work.

A lot of AI advice suggests that you hand over work to a personal agent, like letting it triage your inbox or shop for you. That’s certainly appealing, since we’re all relentlessly busy and constantly fighting small tasks that take up our time. 

But every time you connect an AI tool to one of your accounts, you’re also answering a second question: What is this tool allowed to do on my behalf? 

For a lot of solopreneurs, that question gets answered by default. You click “allow” on the permissions screen, and the tool can now reach everything in that account. 

I use AI a lot in my business, but I’ve also drawn some very clear boundaries around what it can access.

Sort your tools by what AI can do in them

Every AI tool I use falls into one of three buckets.

Read but not edit. AI can pull information from the tool, but it can’t change anything. This works well for reference material you want AI to draw from without any risk of it being rewritten.

One example, for me, is pulling financial data from QuickBooks. I let Claude analyze some numbers every month, but I don’t want AI making changes to my transactions.

Full editing. AI can create and change things directly in these tools. This makes sense where a mistake is easy to spot and quick to undo.

I use Canva to plan a lot of my marketing material. Nothing is mission-critical, and the full ability to make changes gives me a lot of capabilities to use Claude with Canva.

Off-limits. AI can’t access the tool at all. 

One thing I don’t let AI touch at all is my bank accounts. JP Morgan Chase reported that people were handing over their banking credentials to AI agents like Muse. That’s outside of my comfort zone. 

Workarounds can ease your comfort with AI access 

Some of my most useful setups give AI partial access to a tool. 

Secondary accounts. You might give AI its own limited version of a tool and keep it out of your main account.

I do this with email. I have a secondary email inbox for inbound inquiries to my website. AI can sort and draft replies without touching my main inbox.

Limited permissions

Some tools will let you scope AI to certain projects. I use a database tool called Airtable to manage information for my solo business. Claude can only access certain parts of Airtable, so it can’t inadvertently cause an issue in a tool that I rely on heavily. 

“Supervised” tasks. AI does the work, and nothing moves forward until I approve it. With my email example, Claude can draft a reply to an email but can’t send it. The draft waits for me to review it.

Revisit the boundaries as the tools change

Your boundaries may change over time. AI tools keep adding new connections and capabilities. These changes may make you more or less comfortable with what they can do.

Or you might need to “use AI to fight AI.” I was resistant to letting AI access my email inbox, but the inbound inquiries I get from other people using AI themselves forced me to think differently. My solution was the separate email inbox. 

In the end, I can use AI as much as I do because I decided up front what it can access.

12th Nov 2026 | 09:30am

When Kim Foster was 17, she decided she was going to become a doctor. 

It was a feat that no one in her family had accomplished. “I just strapped in and did what I needed to do to execute on that big goal,” she says. Foster worked toward getting in…

12th Nov 2026 | 07:00am

Most countries around the world offer workers some form of paid time off (PTO). So, how did the U.S. become one of the few outliers that has no federally guaranteed paid vacation, maternity, family, or bereavement leave—let alone sick time? 

The fa…

12th Nov 2026 | 06:00am

With the highly anticipated release of Rockstar Games’ Grand Theft Auto VI just around the corner, one company is unveiling a new perk for its employees: paid time off for gaming.

In an initiative it is calling “Logi Game Day,” consumer electronics…

11th Nov 2026 | 10:00pm

The tension between caregiving obligations and work responsibilities is often framed as a women’s issue. But it’s not just working mothers who find themselves in a bind: Plenty of men say they not only value caregiving but want to do more of it. So wh…

11th Nov 2026 | 07:30pm

AI is conducting job interviews more and more widely. And while it may be anxiety-inducing for some—as they attempt to figure out what a robot deems hirable—others are rage-baiting the technology for the lolz in skits online.

In one recent viral vi…

11th Nov 2026 | 04:30pm

How many military veterans has your company hired in the past five years? And how many of those hires came from actively recruiting veterans rather than simply waiting for them to apply?

I’ve spent more than 30 years helping companies find ta…

11th Nov 2026 | 03:24pm

With businesses now overseeing open enrollment for their workers, many employers admit they’re struggling to find ways to finance and organize increasingly complex benefit plans. Yet rather than decide to simply cut those programs as too costly and la…

11th Nov 2026 | 09:00am

When Madelyn Roman, 31, wanted to go freelance, the biggest barrier she faced wasn’t how she would make money, but how she would afford healthcare. 

Like many people in the U.S., Madelyn’s health insurance was tied to her employer. But then sh…

10th Nov 2026 | 09:30pm

Going out on your own and starting a business can be daunting. Every decision feels heavy. You quickly realize that each role within your company—accountant, marketer, customer service, salesperson—belongs only to you. You have to handle tasks you did…

10th Nov 2026 | 06:00pm