Listening is hard work. It’s a skill that doesn’t always come naturally. The human brain is wired for survival, which means we’re more focused on ourselves than others. But, if you want to build good relationships, hire the right p…
What often goes unsaid in workplaces is how well employees perform (which in a perfect system determines how they advance) is dependent on their social environments. However, if the social environment is dysfunctional, out-of-sync, or toxic, that creat…
The five-day, 40-hour work week is such an entrenched part of our culture that it’s easy to forget that it’s a relatively recent invention. The Industrial Revolution bore atrocious working conditions, including 12-16 hour days and six-or…
“Are you doing as poorly as I am?” I asked.
Pre-pandemic, Chef Michael Solomonov and I could best be characterized as respectful acquaintances. We had hugged it out at a few events over the years, and I had just dined at his remarkable Za…
We’re currently in the midst of one of the greatest transformations the world of work has ever seen, where professionals are rethinking not just how we work, but why we work. This new world of work has led to a wave of new entrepreneurs, includi…
If you want to improve your ability to solve problems, a trip to an art museum might help. That’s because how you observe paintings, photographs, or sculptures can provide you with tools that help you approach dilemmas at work, says Amy Herman, author of Fixed: How to Perfect the Fine Art of Problem Solving.
“The best things happen on the exit ramp of your comfort zone,” she says. “It helps to get out of thinking about the same things in the same way that you do every day. And very few people look at works of art every day.”
Herman, who is an art historian and the founder and president of the Art of Perception, a New York-based organization that conducts professional development courses for leaders, including those at the FBI, NATO, and Scotland Yard, says seeking out new situations that are different than your everyday life can give you a way to look at a problem from another perspective. Here are three steps to try out:
First, Observe
Go into a gallery (or look at art online) and ask yourself, “What works of art would I want to take home with me?”
“Perhaps you were drawn to that particular image because it reminds you of yourself or someone you know,” Herman says. “Maybe you can relate to the expression or age or body type of the subject. Or maybe you just enjoy the composition and colors. See what compels your attention—from the colors to the form.”
Then think about the work you like least, and allow yourself time to reflect. “Give yourself a full two minutes—set the timer on your phone—and study that image with an eye toward what exactly you don’t like,” Herman says.
Spending time with art, especially with works that we don’t like, gets us out of our comfort zone. And how you look at art is a template for thinking about problem solving. Use your inherent sense of observation to walk around and think about things. “Don’t speak; just look,” Herman says.
Ask Questions
When you’re trying to solve a problem, don’t just put the burden on yourself. Ask someone else. What’s their perspective? Looking at art, everyone sees something different.
“I can put two people, such as two cops, in front of the same painting and ask them, ‘Tell me what you see,’” Herman says. “They’ll come up with entirely different versions of what they’re looking at, and it gets them thinking, Well, if this is happening here in front of the painting, what’s happening at the crime scene? It’s not about pointing out what you missed; it’s realizing that there is more to look at. It’s a fresh perspective to think about problem solving.”
Be sure to ask others what they see, not what they think. “We all know people who jump into the meeting and say, ‘Let me tell you what I think,’” Herman says. “I don’t want to hear what you think until you say what it is that you see . . . [they] are very different.”
Finally, Read the Label
Once you understand what you see and you hear what others see, reconcile your observations with what’s on the label, the name of the work, and the background story. “The reason I don’t let people read labels before they look at works of art is it’s a form of confirmation bias,” Herman says. “You’re going to look for what the label tells you. And I believe that we all have such a strong inherent sense of observation that you should rely on that first and see what your own observations tell you. Then see what the label says, see what other people say, and how you can reconcile that.”
Thinking about problems in the way you would look at art provides a new road map, which Herman says is more important now than ever. “Everything’s broken right now,” she says. “When we come out of this pandemic, we’re all going to start from ground zero. We have to be able to fix it. This approach can give people help and a new perspective for trying to do that.”
After putting the finishing touches on our newly renovated, 2004 Sprinter van, my partner and I set off to see if the “digital nomad” lifestyle was as attainable as the influencers on Instagram make it appear. The short answer? It’…
It’s an obvious claim, but it’s worth stating: Organizations benefit from all kinds of diversity. A workforce that has people of different backgrounds with different experiences and types of training can better encourage conversations tha…
The pursuit of happiness is as old as consciousness itself, but the actual desire to be happy seems to be burning brighter than ever before, especially for young professionals. For example, Harvard’s “happiness” course is one of th…
If you’re feeling completely spent at the end of the day, unable to focus, and dreading your work (even if it’s work you love), you’re likely feeling daily burnout.
Personally, I know the toll of this type of burnout. I spent a dec…
