Editor’s Note: Each week Maynard Webb, former CEO of LiveOps and the former COO of eBay, will offer candid, practical, and sometimes surprising advice to entrepreneurs and founders. To submit a question, write to Webb at dearfounder@fastcom…
Is multitasking killing your company’s productivity?
As a CEO, I know that one of the best things to come out of the past year is the accelerated acceptance of a hybrid work model. Employees have done a remarkable job balancing the typical distr…
Hubert Joly, who served as CEO of Best Buy from 2012 to 2019, has written a book for what he deems a new era of capitalism, one that puts employees, customers, vendors, communities, and others on equal footing with owners. The book, released this week,…
Boundaries at work are more important but harder to achieve than ever before as a result of the pandemic. Eighty-five percent of workers say their well-being has declined in the past year due in part to the lack of separation between work and life.
Thi…
In 1992 Congress designated May as National Asian Pacific American Heritage Month (APAHM), to celebrate the achievements and contributions of Asian Americans and Pacific Islanders in the United States. In a time when dialog on diversity and inclusion m…
A client told me recently that they wanted to be promoted, but felt their “niceness” was getting in the way. As they wondered aloud whether they needed to have a harder edge to get ahead, I couldn’t say no fast enough.
I do not rec…
It’s time to change the thinking that starting a business is everyone’s business. As Y Combinator president Michael Seibel recently told me: “I used to think my job was to convince people to start companies. Now, everyone wants to …
Does money buy happiness? Philosophers have debated this question for centuries. But a better question for organizations might be “How does money buy happiness?” Regardless of how much any job pays, no organization benefits from stressed-…
The last 12 months have been a crash course in customer experience for business leaders. Throughout 2020 and into 2021, enterprise organizations have been forced to rethink every customer touch point and rebuild their customer journeys at record speed….
It feels particularly fitting that vaccines are finally being distributed and quarantine is slowly lifting in the U.S. during the spring season. The time of budding flowers and various organisms emerging from hibernation is associated with regeneration…
