“Voice of the customer” applications — parsing, interpreting, and responding to customer input — are particularly promising.
Hello and welcome to Modern CEO! I’m Stephanie Mehta, CEO and chief content officer of Mansueto Ventures. Each week this newsletter explores inclusive approaches to leadership drawn from conversations with executives and entrepreneurs, and from the pa…
One of the fundamental problems with work that all of the other problems hinge on is getting hired in the first place.
Even as the nature of work changes and innovations transform our jobs, the hiring process feels stuck in the same biased, ineffe…
Gino Wickman is the author of the bestselling, award-winning book Traction, along with six other titles that together have sold over 2 million copies. He is the creator of EOS (Entrepreneurial Operating System), and cofounder of EOS Worldwide, on…
Cultivating meaningful professional relationships can open doors to all kinds of exciting new career opportunities. However, it takes a certain set of skills to be able to build, and keep, these relationships. These skills are vital if you hope to gro…
When a windy arctic blast raged through the Northeast U.S. this past winter, more than 600,000 people lost power for days. I was one of them. Because we don’t own a generator, our family toughed it out in the freezing cold without power. It tested eve…
A lot of things about work that we long took for granted have changed for good, as we settle into our remote and hybrid reality. While many of us are happy for the reduction in long commutes, sad desk lunches, and uncomfortable “business casual” cloth…
There’s little that hasn’t changed about the world of business in the past four years. Leaders are now trying to figure out how to apply AI to just about every part of their company and manage hybrid workforces while trying to maintain strong connecti…
Violence and harassment on the job are all too common: More than 1 in 5 workers worldwide have experienced it, according to the International Labor Organization, with women slightly more likely to be affected than men. In the U.S., more than 2 million …
After social media manager Jensen Rubinstein was let go from her job in January, she put the green “Open to Work” banner up under her LinkedIn profile photo. Along with a short post about the reason for her job loss, the banner almost immediately caug…
