When ownership is low, getting things done is always hard. 7 signs you’re in a low ownership culture: Normal requests are greeted with moaning. It’s an ‘every person for themselves’ culture. Unhelpfulness is… Continue reading →
Are you tired of being tired? If this question resonates with you, it’s not your imagination. The workforce is working harder and for longer hours than the decades before. Since 1979, American workers’ net productivity grew by 72.2%, even…
For the 52 million people who have experienced loss during the pandemic, returning to the workplace means the heavy presence of grief. Workers have found an even deeper resilience than many thought they had—but grief doesn’t expire when s…
Summer is officially over and the Great Resignation is underway. The disruptions of the pandemic have led many to rethink their jobs—and even their careers. A recent report says that one in three workers is considering heading for the exit, and …
If you’re reading this from the comfort of your couch or kitchen table, you’re likely among the seven in ten knowledge workers who Gallup finds are still working remotely. In fact, Gallup’s report revealed that nearly as many work…
When I look back at my 30-year career, I mostly remember the feelings. I recall the rush of my first big assignment, the nerves that came with being asked my opinion for the first time, and the joy that came from the pace of my success alongside my mal…
Leaders need a new playbook for the “next normal.” One approach is to leverage elements of design thinking and agile practices to create an “ecosystem of engagement.” This methodology is extremely useful when trying to solve…
Public institutions can make more of their data resources. Five actions can help them modernize their data infrastructures and unlock significant value across state, economy, and society.
If my manager ever texts me “hi,” “hello,” or “hey,” without any further context, I will assume that I’m fired. It’s the only logical conclusion. The same goes for “are you around?”,…
My summer job as a teenager was taking care of plants at a nursery.
A hot summer day spent pruning roses isn’t pleasant—there’s a lot of sweat and blood involved. But there’s a very real sense of accomplishment when you …




