In early 2022, the meal delivery company I founded, Tovala, went out to raise $100mm from venture capitalists. Our business could not have been hotter. We’d crossed $110mm of revenue, growing over 100% YoY. We had retention that was 3–4 times better t…
Underperformance usually shows up in the guise of missed deadlines, low-quality work, or a bad attitude. This gets spotted sometimes, but not always, by a leader who then has to make a choice: when and how to tackle the underperformance.
However, t…
AI was supposed to make our lives easier: automating tedious tasks, streamlining communication, and freeing up time for creative thinking. But what if the very tool meant to increase efficiency is fueling cognitive decline and burnout instead?
The …
How the century-old, family-owned company pursues positive social impact, including ambitious climate-change targets, while continuing to grow profits.
Every workplace seems to have one. A manager who goes silent for days, then suddenly reappears in the team chat the moment senior leadership checks in. They’ll swoop in to take credit for the work they hadn’t touched, and say, “Oh yes, we’ve bee…
Delegation is supposed to get easier the higher you rise. In reality, it becomes challenging in a different way,
Common delegation advice is helpful for first-time managers, who typically have trouble letting go. But for senior leaders, effective d…
If talent is the oxygen of a company, succession planning is the life-support system. Yet too many organizations treat it like an org chart exercise, waiting until someone resigns or retires before scrambling to find a replacement.
When a leader wa…
Our latest survey on AI use finds that uptake is growing in the Middle East, but businesses still have ample opportunity to improve adoption, outperform peers, and create value.
Four steps to shift from directing to designing systems.
Believing that digital transformation is about changing technology is like thinking firefighting is about riding in a fire truck. Firefighting is about putting out fires to save lives and property. Digital transformation is about changing how your org…
