Companies should find ways to connect employees and customers regardless of whether “customer service” is in their job description.
The Harvard Business School professor and former CEO of Medtronic explains how young leaders can find their ‘true north’.
McKinsey’s Eunjo Chon talks to KB Financial Group Senior Executive Vice President Dong Whan Han about simplifying processes and transforming bankers into instructors.
Women are well represented in the country’s workforce but are relatively scarce at the top—and that won’t change anytime soon given current promotion trends. Yet companies can act to turn the tide.
For all the progress toward equality on the field, sports administration remains dominated by men. A fairer, more inclusive industry would benefit everyone.
I asked the following question to ChatGPT, “What is dangerous about the development of artificial intelligence?” Even artificial intelligence thinks AI is dangerous. 5 Dangers of Artificial Intelligence according to ChatGPT: Specific danger…
Three recommendations for where — and how — to deploy this new technology.
User interest in crypto projects is often transactional, mercenary, and short-lived. Here’s how to change that.
It offers new opportunities for interactivity, personalization, and adventure.
Pfizer’s chief corporate affairs officer, Sally Susman, shares the company’s five-point framework.
