You talk to solve problems, but what if your talking IS the problem? You talk to help, but what if your talking makes people feel helpless? I asked a group, “What’s a healthy… Continue reading →
Dear HBR: answers your questions with the help of organizational psychologist Jennifer Goldman-Wetzler.
Research on the risks of pretending to feel optimistic.
A conversation with executive coach Kim Scott about walking the line between honesty and caring for the people you work with.
Tensions can mount over unrealistic expectations.
While their head is in the clouds, you’re in the weeds.
Leaders who repeatedly complain about the same issue want affirmation, not resolution. Every suggestion you offer to a manipulator is inadequate. Never take up the sword for someone who’s standing on the sideline.… Continue reading →
EFFECTIVE COMMUNICATION requires that we know how to best communicate with others. In other words, communicate with them the way they want to be communicated to.
Diana Peterson-More shares two ways people like to take in information in her very practi…
