If you are like most people, your work life will not follow a straight line. The average person changes careers five to seven times during their working life. I pivoted four times in my career. I went from musician, to academic, to speechwriter, to en…
Your organization has just hired a new executive, and they immediately start bad-mouthing the systems you and your colleagues spent years building. You’re a little confused as to how this is meant to inspire your team to make things better. Are they j…
One of my earliest childhood memories is visiting my granddad’s clothes factory in the East End of London, happily sitting in the corner sorting out the boxes of different colored buttons. He knew all his employees and the details of their famil…
Being business savvy isn’t about keeping every employee you hire. It’s about attracting the right people for your company and empowering them to do their best work. Even if those people are freelance workers.
In the creative sector I’m part of…
As a management consultant jetting in and out of hundreds of organizations across four continents, I learned to differentiate what distinguished successful change leaders from those who got less-than-desired results.
I noticed that many leaders fel…
Whether you’re in-person and sitting on opposite sides of a desk, or you’re remote and separated by screens, few experiences at work are as heart-pounding and stress-inducing as a feedback conversation between manager and employee.
Managers …
Transparency has become something of a buzzword in the workplace in recent years. Many companies have adopted a policy of transparency, noting the proven benefits of sharing information about business operations.
Yet, so much of this conversation …
Sometimes, when you launch a new employee benefit, uptake is slow. It’s hard to build awareness or buy-in, even if it’s a very strong offering. But as it turns out, that wasn’t true here at Bank Of America when we started offering folks paid sabbatica…
The authors of a new book on the journey of leadership explain why this era of unprecedented global change demands a new style of leadership—one that reflects the inner world of the CEO along with the needs of organizations and employees.
Can technology replace human skill acquisition? The rise of new technologies and automation is compromising the real-world learning that apprenticeships provide. Here’s what you can do about it.




