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Why the most competitive companies resist the urge to do more

8th Sep 2026 | 05:00am

In business, as in life, it’s tempting to equate success with doing more: launching new initiatives, exploring new technologies, pursuing new revenue streams, and saying yes to new opportunities. But over time, all that activity can dilute your focus. It’s like trying to hit 10 targets at once: When everything becomes a target, it gets harder to aim at what actually sets your company apart.

But the companies that stay competitive aren’t the ones constantly adding more; they’re the ones that stay committed to the few things that actually work—for them. 

As CEO of Jotform, I can attest that it’s a challenge to continually identify what’s working and maintain focus despite all the things you could be doing. But consistency in execution, clarity in direction, and discipline in priorities create momentum that short-term bursts of activity can’t sustain. Here’s a closer look at how.

Focus on what matters most

“People think focus means saying yes to the thing you’ve got to focus on. But that’s not what it means at all. It means saying no to the hundred other good ideas that there are,” Steve Jobs once famously said. To put it even more simply: “Innovation is saying no to 1,000 things.”

As a leader, I try to practice this approach. It’s tempting to explore every idea that comes across your desk: every AI tool, product update, partnership opportunity, business idea, and so on. But developing the discipline to prioritize the initiatives that create value has several advantages.

For starters, saying no simplifies your life. No more time wasted on the paradox of choice. When you identify your priorities and what’s proven to work for your unique business, it becomes easier to pass on anything extraneous. 

Identifying and clarifying your organization’s priorities can boost your bottom line. Research has found that strategic consensus within management improves organizational performance. In other words, when everyone’s on the same page about goals and the strategies that support those goals, businesses do better.

Consider: What is your organization trying to accomplish? What is your competitive advantage? Which strategies have been shown to support that advantage? What are you choosing not to pursue? How should resources and attention be allocated?

That doesn’t mean everyone has to agree. But it does mean that leaders need a shared vision around those answers.

Build systems to support focus

Once you have a clear and shared vision of your priorities, the next step is building systems that help people execute them consistently. Employees should help build those systems, but the initiative has to come from the top.

I founded my company 20 years ago, but I’ve been an employee too. I know the frustration of competing priorities: knowing what your team is trying to achieve, but then getting pulled into tedious, time-consuming tasks that have little to do with those goals. It’s stressful, it drains your energy, and it steals attention from the kind of meaningful work that leaves you feeling inspired and reenergized. As Harvard Business Review notes, “Many organizations lack mechanisms to identify, measure, and manage the demands that initiatives place on the managers and employees who are expected to do the work.”

Good systems can make a difference. Clear workflows, defined responsibilities, and automated tools can take some of the friction out of the day-to-day. They make it easier for people to know what needs to happen, who owns it, and how to get it done—without reinventing the wheel every time. Importantly, they free up employees’ brainpower for the work that actually creates value.

Mapping out your workflows and building these systems takes time, but I think about them like flywheels: They require energy to get started, but once they’re turning, they build momentum. Processes become more consistent, work gets more efficient, and there are fewer opportunities for costly errors. Over time, those small gains compound.

Stay aligned as priorities change

Finally, every organization needs a system of checks and balances to keep teams on track. Circumstances evolve. Customer expectations shift. Goals change. Leaders can create systems to review priorities and keep an eye on whether teams are progressing in the right direction. 

Today’s AI-powered tools and platforms can make this easier by streamlining task management and signaling when daily work starts to drift from top priorities. This gives leaders greater oversight, helping them reinforce focus, course-correct faster, and keep teams motivated.

For example, Jotform AI Agents can automatically turn incoming requests into tasks in Jotform Boards, where teams can track ownership, priority, and status. Managers can also see progress, workloads, and resources in one place, giving them a clearer picture of whether day-to-day work is aligned with the priorities that matter most.

Again, priorities naturally change over time. As Harvard Business Review recommends, initiatives should have sunset clauses with a clear end date for funding and employee resources. That forces leaders to revisit projects and workflows and make sure they’re still creating value rather than continuing simply because they’ve always existed.

The goal isn’t to keep teams doing the same things. It’s to make sure they’re always spending their time on what matters most.