This Next in Personalization 2021 Report reveals that companies who excel at demonstrating customer intimacy generate faster rates of revenue growth than their peers. And the closer organizations get to the consumer, the bigger the gains.
Patients are consumers too — a reality that providers have often ignored when building digital interfaces.
“I’m concerned this one is going to fail,” my predecessor said. He set me up for success, except for one looming project. I was stepping into a new leadership role. I sweat bullets… Continue reading →
“I’m concerned this one is going to fail,” my predecessor said. He set me up for success, except for one looming project. I was stepping into a new leadership role. I sweat bullets… Continue reading →
More than 50% of small businesses said they couldn’t fill open positions last month, according to the National Federation of Independent Business—a 48-year peak.
What if small businesses became a safe haven for hardworking moms?
As …
Women are sending a message and they are sending it with their feet. In 2020 alone, 2.5 million women chose to leave the workforce, on top of the 5.4 million women that lost their jobs during the pandemic. The stats are heartbreaking for many of us who…
America is giving up. Collectively, we’re putting in our two weeks. Please accept our national letter of resignation. “We’re in the middle of a Great Resignation,” reports Harvard Business School’s Working Knowledge. …
We’ve all faced unexpected setbacks, had our plans derailed or hard sought goals snuffed out.
It could be running out of gas on the way to a job interview, loss of an important relationship (with little warning), or loss of a job.
These are just…
Empathy is the buzzword in today’s business lexicon. Work still isn’t normal. Millions of employees are still adjusting to frequently changing professional and personal demands, and we’re all collectively still traumatized by the e…
With a growing number of companies requiring employees to be vaccinated, it might make sense to put your status on your résumé. It also feels like sharing personal information that’s not yet needed. When do you share your status with a…




